Terms & Conditions

TERMS AND CONDITIONS

General Conditions for the use of the "magnevital.com" website and online shop

Thank you for your interest in our company, website, services and/or products.

Please carefully read this document, hereinafter referred to as "this document", "the Contract", "the Terms" together with the documents referred to herein.

This document constitutes the terms and conditions for using the magnevital.com website (the "Site") and placing orders for products and services through the Site.

By browsing our website or placing an order you agree to the Terms and Conditions described below. This document is a legal agreement - a contract between you and us.

Please also read the Privacy Policy (which you can find here Privacy Policy) and the Cookies Policy (which you can find here Cookies Policy) before browsing the website or placing an order. If you do not agree to these Terms or the Policies indicated above, please do not use the Site.

The "Terms and Conditions" section represents the way in which MAGNEVITAL SRL conducts its business and helps define your relationship with our website when you interact with our services and includes the rules that will govern the relationship between you, as a Customer and us, as a Seller, as well as the conditions of use of the magnevital.com website by potential visitors or customers.

The "Terms and Conditions" document is drafted in accordance with the mandatory provisions stipulated by the applicable legislation, namely Law no. 365/2002 on electronic commerce and O.U.G. no. 34/2014 on consumer rights in contracts concluded with professionals, as well as for amending and supplementing certain normative acts.

Introduction. Definition of the concepts used
Online selling policy
Ordering products and services
Pricing of services and products, invoicing and payment
Stocks
Customer's right of withdrawal in case of commercialization of digital/electronic products
Return policy
Work schedule, deliveries, deadlines
Obligations of the Buyer
Obligations of the Seller
Guarantees
Intellectual property rights
Seller's liability, limitations and exclusions
Acceptance of conditions and user or customer liability
Complaints and complaints
Personal Data/Privacy Policy
Force majeure

18. Notifications

Applicable law and dispute resolution
Specific clauses
Amendments/completions/updates to the document

Introduction. Definition of the concepts used

1.1. Who are we?

Please find below our contact details:

Name	MAGNEVITAL SRL
Head Office	Gura Humorului, Wurzburg str. 75A, room 1, Suceava county
Trade Registry Number	J2024045069006
Unique Identification Code	50952679
E-mail	hello@magnevital.com
Phone	+ 40 753 407 513

Throughout this document we will refer to us using the official name mentioned above or under the brand name MAGNEVITAL SRL, as "Seller", "Provider", "Company", "Organization".

We are a company that offers products and services through the magnevital.om website and its subdomains or affiliated websites (hereinafter collectively referred to collectively as the "Site"), other tools made available to the Buyer to access the services, as well as through all media profiles/pages associated with this brand.

1.2. Definition of the concepts used

The Seller or the Provider - is the company MAGNEVITAL SRL, as we have presented above.

Customer / Buyer - means any natural person, aged at least 18 years, with full legal capacity or any legal person / entity, who creates or not an Account on the Website and makes an online Order. Customer/Buyer also means a legal entity placing an Order through an individual on its behalf. Persons of legal age who authorize minors to use the Site are responsible for their entire conduct on the Site and for any actions minors may take.

Products or Services - means any goods/products or services that are offered to the Customer/Purchaser for purchase, for a fee, through the magnevital.com website.

Contract - is the remote agreement (without simultaneous physical presence) between the Seller and the Customer, regarding the sale/purchase of one or more Products or Services from the website, by placing an Order by the Customer and its acceptance by the Seller, in compliance with the legal provisions and terms and conditions for online selling/e-commerce. The Contract is usually concluded in Romanian.

Account - represents a unique interface of our website which involves personalization of a section of the website by entering an e-mail address and a password, a section containing various information about the Customer.

Order - is the commitment expressed through the website by the Customer to purchase one or more Products, under the conditions set out in this document and/or agreed with the Seller by means of remote communication.

User - any person who has created an account on the Website.

Visitor - any person who accesses the Site.

Website - means our magnevital.com website and any section or subpage thereof.

Other terms used in this document shall have the meanings conferred by applicable legal provisions.

Online Sales Policy

2.1. Any prospective Customer who is acting with a legitimate purpose and who intends to purchase one or more Products from us, subject to these terms and conditions, is permitted access to the magnevital.com website in order to place an Order.

2.2. The Customer declares that he accepts and agrees to the form of remote communication (e.g. by telephone or e-mail) by which we conduct our operations when using the Website and, where applicable, placing an Order.

2.3. If there are errors in relation to the price or any other details of the Goods and you have placed an Order, we will inform you by email or other agreed means of communication as soon as possible of such error.

2.4. Where there is an ongoing promotion or campaign of any kind, the Products which are the subject of the sale thereunder will be subject to the terms and conditions applicable to that campaign or promotion, which we will bring to your attention.

2.5. All promotions or campaigns featured on the Website are valid for the duration stated, and where no duration is stated for the running of promotions, they will be valid within the limits of available stock/location or for such period as we deem appropriate to achieve our objectives.

2.6. We do not guarantee the availability of all Products at all times and reserve the right to cease to sell a Product at any time.

2.7. Any questions or concerns can be confidently addressed to us at hello@magnevital.com or by filling in the contact form and we guarantee a reply as soon as possible.

Ordering products and services

3.1. The Customer agrees to enter into a bilateral contractual relationship with us - the MAGNEVITAL SRL team, by placing an online order, which may contain one or more of the products or services offered on our website.

3.2. Any natural person (who has reached the age of 18) or legal entity may place an order from the Customer Account menu, which will facilitate your interaction with us and may bring you benefits (exclusive promotions, discounts, bonuses, etc.).

3.3. Adding a product to your shopping cart does not constitute its reservation, and an order will be considered valid and finalized after completing all the steps in the Checkout menu and only after confirmation of full payment of the price of the products or services you have opted for. By completing your Order, you confirm that all the details you have provided to us are correct, complete and true at the time of placing the Order and you explicitly acknowledge that the Order implies your firm obligation to pay the "total amount due". Any other manner of procurement procedure will not result in a valid contract and we will not be under any obligation to deliver the product or service.

3.4. Please note that we cannot estimate the time required to complete and deliver products and/or services which require additional information from you or which involve customization of products/services already available.

3.5. Your order will be deemed accepted by us at the latest upon physical delivery or electronic delivery of the ordered Products, and in the case of an unaccepted but paid order, we will refund the amounts transferred to you. The notification received by e-mail after the Order has been placed, regarding the taking of that Order, is for information purposes only and does not constitute acceptance of the Order by us.

3.6. The Customer undertakes not to sell/resell or distribute the Products purchased through the Website, the Products being intended for personal use, and for professional use, there is the possibility to present the Customer with a personalized licensing offer.

3.7. The Customer is directly and fully liable for the violation of the above provisions, and in this case the Seller reserves the right to claim from the Customer the difference of the amount for each Product that he has forwarded onwards regardless of whether he has partially modified it or not, and this right does not exclude the possibility for the Seller to fully recover the damage suffered, by any means recognized by law, including by contacting the respective persons where the documents are found to request information on the purchase of the Products.

3.8. The Seller/Producer may cancel an Order placed with concurrent or subsequent notice (such cancellation shall not give rise to any liability on our part) in the following cases:

(a) the Transaction is not accepted by the card-issuing bank (the bank, which issued the card does not accept the Transaction, in the case of online payment);

(b) the card processor with which the Seller works with does not validate or invalidates the Transaction (e.g. either because there are insufficient funds or for other reasons, according to the processor's policy);

(c) the finalization of the Payment is not completed within the timeframe indicated by the pro forma invoice, in the case of payment by bank transfer/internet banking;

(d) the data provided by the User/Customer when accessing the Platform is incomplete or incorrect;

(e) the User/Customer does not confirm the Order when contacted by the Seller for this purpose;

(f) the Seller reasonably believes that by accessing the Platform and placing the Order the User/Customer is pursuing a purpose that is unlawful or likely to cause any kind of harm to the Seller/Company, its Affiliates or Partners;

(g) any of the terms and conditions herein have not been strictly complied with.

Price of Services and Products, Invoicing and Payment

4.1. The prices of the Products displayed on the Website or communicated to the Customer are expressed in RON or EUR and may or may not include VAT in accordance with the legislation in force, as they will be displayed on the Website and are considered to be valid prices for the Products displayed on the Website or communicated to the Customer at the time of finalization of an Order.

4.2. The Seller may update the prices of the Products and any such update shall supersede any previously displayed prices for such Products.

4.3. Prices do not include delivery charges unless expressly stated or offered as a bonus for large Orders.

4.4. If the price is not displayed, the Customer will have the opportunity to request a quotation and an operator will communicate the price as soon as possible.

4.5. The price of the ordered product is the price displayed at the time of placing the order.

4.6. The price printed on the invoice is the same as the one transmitted by the operators at the time of order confirmation.

4.7. The methods of payment are available on the order page.

4.8. Based on the information held by the Seller and that provided by the Buyer, an invoice will be issued for the goods delivered. The parcel will also be accompanied by the documentation required by law for the product(s) ordered, as applicable: certificate/declaration of conformity, warranty certificate, instructions for use, etc.

4.9. The Seller will issue the invoice for the purchased products or services on the basis of the identification data that the Customer will provide, and the invoice will be delivered together with the ordered products or services to the Customer's e-mail or Customer Account, and will be valid in this format and even without a stamp or signature from the issuer.

4.10. No additional fees will be applicable for payment by card and the Seller shall not be liable for any other costs incurred by the Customer in addition to the price of the Product purchased including, but not limited to, bank transfer or currency conversion fees applied by the Customer's card issuing bank, in case the currency of issue of the card differs from the currency in which the sale is made.

4.11. The Customer shall be fully liable for any payments made in error, and in such cases the Seller shall analyze the situation and decide on a case-by-case basis whether or not to return the monies already paid, the Customer being solely liable for such payments.

Stocks

5.1. The Products are available in stock, but the Seller cannot guarantee the availability of the posted Products.

5.2. Customers are correctly informed, in accordance with the terms and conditions, of the availability of the products ordered before confirmation of delivery and there may rarely be communication errors in this regard.

Customer's right of withdrawal in case of digital/electronic products

6.1. In the case of the sale of digital/electronic products, the Customer understands and accepts that the Products and Services sold on the magnevital.com website are exempt from the right of withdrawal from the contract, in accordance with the legislation in force, being the supply of digital content that is not delivered on a material support, and that the provision of the service has begun with the express prior consent of the Customer, and that the amounts paid for a product, good or service on our website cannot be refunded.

6.2. The Vendor may decide, in exceptional cases and at its sole discretion, to refund certain amounts (total or partial) in particular cases, according to our commercial policy.

Return Policy

7.1. In accordance with O.U.G. no. 34/2014, the Customer/Consumer has the right to withdraw from this contract within 14 (fourteen) days, without giving reasons and without incurring any penalties.

7.2. The withdrawal period expires after (fourteen) 14 days and is calculated from the day on which the Customer/Consumer or a third party other than the carrier, indicated by the Customer/Consumer, takes physical possession of the Products.

7.3. In order to exercise his right of withdrawal, the Customer/Consumer must inform the Seller of his decision to withdraw from this contract by means of an unequivocal statement, for example, a letter sent by post, fax, or e-mail. The contact details of the Seller are as follows:

Company name: MAGNEVITAL SRL

Address: Gura Humorului, str. Wurzburg, nr. 75A, room 1, Suceava county.

E-mail: hello@magnevital.com

Telephone: +40 753 407 513

7.4. For this purpose, the Client/Consumer may use the withdrawal form attached in Annex no. 1, but its use is not mandatory.

7.5. In order to comply with the withdrawal deadline, it is sufficient for the Customer/Consumer to send the notice of exercise of the right of withdrawal before the withdrawal period expires.

7.6. In the event of the Customer/Consumer's withdrawal, the Seller shall refund any amount received from the Customer/Consumer, with the exception of any additional costs resulting from any delivery method offered by the Seller, without undue delay and in any event no later than 14 (fourteen) days from the date on which the Seller is informed of the Customer/Consumer's decision to withdraw from this contract.

7.7. The additional costs are any costs (transportation, delivery, reduction in the value of the Products resulting from handling other than those necessary to determine the nature of the qualities and functioning of the Products, postal, or any other charges) to be incurred by the Customer/Consumer when exercising the right of withdrawal. These costs will be communicated transparently to the Customer/Consumer before processing the return.

7.8. The costs related to the courier service, if the order has not benefited from free transportation, are not refundable.

7.9. Standard delivery shall be deemed to be delivery free of charge for orders above 50 EUR or 250 RON.

7.10. The refund will be made using the same payment method as the one used for the initial transaction unless the Customer/Consumer has expressly agreed to a different method of refund. No fees will be charged as a result of such a refund.

7.11. The refund may be postponed until the date on which the Seller receives the Products back or until the Customer/Consumer provides proof that he/she has sent back the Products, whichever is the earlier.

7.12. The conditions of the right of withdrawal apply only to Customers/Consumers who are natural persons, as defined by the provisions of O.U.G. no. 34/2014 (art. 2, point 1).

7.13. The Customer/Consumer will bear the direct cost of returning the products and is responsible for the integrity of the product until it is in the store's possession. For international orders or cases where the cost of return is significant, the Seller may offer alternative solutions, such as refunds or replacements, without requiring the physical return of the product. The returned product must be in its original packaging, intact, and without signs of use.

7.14. The Customer/Consumer shall be directly responsible for any diminution in value of the products resulting from handling other than that necessary to determine the nature, qualities, and functioning of the products.

7.15. At the request and with the consent of the Customer/Consumer, the Seller may recommend the Buyer to purchase another product of equivalent quality and price to the one requested in the first order.

7.16. The initial order will be canceled on the date of order confirmation of the product/products replacing the initial product.

7.17. Products cannot be returned which:
- were the subject of a special order;
- have been distinctly customized at the request of the consumer;
- have been made to the Customer/Consumer's specifications (e.g.: the product has been shaded in the color desired by the Customer/Consumer);
- show signs of knocks, damage, wear;
- they have been unsealed and no longer have their original packaging intact, with all accessories and labels intact;
- have been placed in an unsaleable condition by any means;
- products liable to deteriorate or expire rapidly;
- sealed products which cannot be returned for health protection or hygiene reasons and which have been unsealed by the purchaser (example: underwear);
- products which are inseparably mixed with other items.
This list complies with the exceptions allowed under art. 16 of O.U.G. no. 34/2014.

7.18. The Seller shall bear the costs of return if this is attributable to him (e.g., the products received do not correspond to the order, are other than those requested by the order, etc.). In such cases, the Customer/Consumer may choose either a full refund or the replacement of the product, without incurring additional costs. Additionally, in cases of delayed deliveries exceeding 60 days, customers can request a full refund or reshipment at no extra charge.

7.19. If an order cannot be delivered due to an incorrect or incomplete address provided by the customer, the product is not eligible for a refund. Re-shipping is possible only at an additional cost.

7.20. If the customer refuses to accept the package, the amount paid for the product will not be refunded. Re-shipping is possible only at an additional cost.

7.21. For further information regarding the return of products, please contact us via the contact form or e-mail: hello@magnevital.com.

7.22. These provisions are supplemented by Law No. 365/2002 on e-commerce republished and amended and O.U.G. No. 34/2014 on consumer rights in contracts concluded with professionals.

7.23. In case of disputes related to returns or refunds, the Customer/Consumer can access alternative dispute resolution (ADR) services or use the European Commission's Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr/. The Seller is committed to resolving issues amicably.

Working schedule, deliveries, deadlines

8.1. An order can be placed at any time, but the processing period is from Monday to Friday from 8.00 a.m. to 4.00 p.m., except public holidays.

8.2. Products available in the website/online shop can be delivered by courier within the specified area.

8.3. Delivery time for products is 7-21 business days for most destinations, from the moment of delivery confirmation. We suggest to read our Shipping Policy!

8.4. Physical deliveries are made door to door, by express courier - an outsourced service therefore independent of the seller.

8.5. There may be delays in relation to the delivery deadline set at the time of order confirmation, in which case the seller assumes no liability on behalf of the courier companies.

8.6. The Seller assumes responsibility for the delivery of products ordered by the Buyer. The risk of loss of the goods shall pass to the Buyer upon actual delivery of the goods.

8.7. Delivery of digital/electronic Products or Services will be made exclusively in electronic format by providing a code, download link or other method that we make available and communicate to you by e-mail/ in your Customer Account. Delivery will be made upon payment in full for the Goods.

Buyer's Obligations:

To provide true, correct and current information about his entity when requested, otherwise there is a possibility of refusal of orders;
to accept the resolution of any problems within 30 (thirty) days from the date of their notification by e-mail to the Seller;
to accept the Terms and Conditions of the seller when placing the order and to pay for the products and/or services by the methods made available at the time the order is sent.

Obligations of the Seller:

To make professional information about its products and services available to Users free of charge.

The content published in the online shop is indicative. The characteristics of the products and their technical documentation displayed on the website are provided by manufacturers and suppliers.

Product images are displayed for presentation purposes, but depending on the batch in which they were manufactured, the actual appearance of the product may differ.

contact customers to confirm orders by e-mail or telephone;
to deliver the products within 30 (thirty) days of confirmation of delivery, if they are in stock;
use the personal data collected from customers/users in accordance with the "Privacy Policy" and "Cookie Policy", which can also be found on the Seller's company website.

Warranties

11.1. In accordance with the legal provisions in force, the Customer declares that he/she understands and agrees that in the case of electronic/digital products requiring immediate access he/she will not benefit from any legal warranty.

11.2. The Seller warrants that the products delivered are original, sealed (in the form in which they come from the partners) and accompanied by a tax invoice, receipt (issued by the administrator/seller or courier company) and, where applicable, a warranty certificate (for products requiring warranty).

11.3. The seller declares on its own responsibility in accordance with the provisions of art. 5 of HG no.1022/2002 on the regime of products that may endanger life and health, occupational safety and environmental protection that the products delivered do not endanger life, health, occupational safety, do not produce negative impact on the environment and are in compliance with: EC Directives 67/549/EEC and 1999/45/EC (subject to compliance with the handling, transportation and storage in accordance with the Technical Data Sheets and Safety Data Sheets issued by the supplier and available in original at the company's registered office and on the magnevital.com website in the specific section for the products in question.

11.4. The quality of the marketed products is guaranteed for the period indicated on the packaging, provided that the storage and transportation prescriptions are respected.

11.5. If you have any complaints or complaints, please contact us by e-mail: hello@magnevital.com.

Intellectual property rights

12.1. All copyrights to the products on the website belong to MAGNEVITAL SRL, known under the trade name MAGNEVITAL SRL.

12.2. The customer is not allowed to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any content in any context other than the original intended by MAGNEVITAL SRL, include any content outside the package, remove the marks that signify the copyright of MAGNEVITAL SRL on the package as well as participate in the transfer sale, distribution of materials made by reproducing, modifying or displaying the package, except with the express written consent of MAGNEVITAL SRL, the latter reserving the right to recover any kind of damage caused (direct, indirect, present and future) by any means made available by the legal provisions.

12.3. The Customer understands that there may be situations in which MAGNEVITAL SRL does not own property rights or some intellectual property rights, industrial or commercial in respect of certain files, pictures, materials, etc. published on the site, benefiting only from a right of use of them, and regardless of the situation, the Customer is not allowed to commercialize, redistribute or reproduce these materials, nor to decompile or modify their structure, without the prior consent of MAGNEVITAL SRL.

Seller's liability, limitations and exclusions

13.1. The Seller shall not be liable in the event that the Customer provides incorrect or incomplete information or data, the Customer being solely responsible for the accuracy of such information, and in this regard the Customer declares that he agrees and understands that a large part of the functions of our website are automated and the final result depends solely on the information that he provides to the Seller or enters into the system.

13.2. The maximum limit of liability of MAGNEVITAL SRL, and its directors, officers, employees, subcontractors and affiliates to the Customer for damages of any kind whatsoever shall be the maximum amount actually paid by the Customer to MAGNEVITAL SRL.

13.3. The Seller shall not be liable for:

(a) loss of data or content, lost profits, lost business interruption, or for any indirect, incidental, special, consequential, incidental, exceptional or punitive damages arising out of or related to the materials or services provided by MAGNEVITAL SRL, even if Customer has been advised of the possibility of such damages and without prejudice to the essential purpose of any limited remedy;

b) the Customer's decisions as a result of messages that a partner or affiliate promotes or decisions that the Customer makes as a result of information that the Customer finds on the Site, whether or not written by recognized experts in their field;
c) any changes you make to the provision of the Services, including a total or partial discontinuation of the provision of the Services (or certain functions of the Services);
d) non-provision or incomplete provision by the Customer of verifiable information;
e) the Customer's inability to keep their login details (username, password or other credentials) secure and confidential.
f) damage to any device or digital content belonging to the Customer caused by failure to properly implement the necessary security measures by accessing materials and information that the Seller delivers in the form of digital or any other type of content.

(g) any other additional costs will apply to the Customer, including mobile phone costs (such as mobile internet costs) or internet costs at the location from which the Customer accesses the Website or other related costs.

Acceptance of terms and User or Customer's liability

The User or Customer represents that he or she understands and agrees that it is prohibited to use the magnevital.com website in the following ways or for the following purposes:

(a) in violation of the Terms and Conditions herein;

(b) in violation, in any manner whatsoever, of any applicable legal provision or in a manner that may lead to a violation, in any manner whatsoever, of any applicable legal provision;

c) to disseminate false or misleading information or to propagate disinformation, incitement to hatred or the like;

(d) in any manner whatsoever acting on behalf of and in the name of another person, in particular by using false names, false e-mail addresses, false telephone numbers, etc.

(e) for defamation of another person, in order to make insults, accusations or offensive statements about any other person;

(f) for promoting or concealing illegal or immoral activities;

(g) to reproduce, in any way whatsoever, the interface of the site in order to mislead users, customers or potential customers we have;

(h) to gain unauthorized access to data that our visitors or customers have voluntarily provided to us;

(i) to introduce malicious programs or lines of code into the system;

(j) to solicit unlawful information, products or services, or to solicit information to cover up illegal activity;

(l) to gain access to different sections or sub-sections of the Site or to products or services offered by us using unlawful procedures;

(m) to obtain products or services for the purpose of resale (with the exception of the TOOL Generated Personal Data Processing Policies).

Complaints and complaints

15.1. Users and/or Customers of the magnevital.com website may contact us in general at the e-mail address or through the form in the "Contact" section for any queries, problems, complaints or claims in relation to the Products or Services, including to identify and correct any errors that occur during data entry.

15.2. Complaints so received will be dealt with by us within a maximum of 30 (thirty) calendar days of receipt.

Personal Data/Privacy Policy

By using the Platform, the Customer understands and agrees to transmit personal data to the Seller, such data to be processed in accordance with and for the purposes set out in the Privacy Policy, which supplements these Terms and Conditions.

Force Majeure^[1]

17.1. Neither the Seller nor the Customer shall be liable for any failure to perform on time and/or improper performance, in whole or in part, of any obligation under this Agreement, if such failure or improper performance was caused by force majeure as defined by law.

17.2. The party invoking force majeure is obliged to notify the other party within 15 (fifteen) calendar days of the occurrence of the event and to take all possible measures to limit its consequences.

17.3. If within 15 (fifteen) calendar days of the occurrence of the event, the event in question does not cease, the parties have the right to give notice of termination of this contract, without either party being entitled to claim damages.

18. Notices

18.1. The User agrees that all communications made hereunder shall be made by electronic mail to the address communicated by the User on the Website, and agrees that such communication shall be valid by simple proof of the Seller/Provider of the sending of the communication. The Provider is entitled to use other methods of transmission (by post, courier or bailiffs) of its communications to the User.

18.2. The Parties agree that all communications in connection with this Agreement shall be made to the following addresses:

For the User - at the e-mail address mentioned in through the Platform;
For the Seller - at the following e-mail address: hello@magnevital.com.

Applicable law and dispute resolution

19.1. This document is a legal contract concluded at a distance, accepted by simply ticking it and is subject to Romanian law.

19.2. In the event that it is not possible to resolve disputes amicably, the parties will apply to the competent courts according to the law.

Specific clauses

20.1. Our obligation is not an obligation of result, but an obligation of diligence, which means that we will do our best to deliver the Products or Services, but we cannot guarantee their performance and the Customer expressly agrees to this.

20.2. The Seller/Provider assumes no responsibility for accessing the links found on the website and does not guarantee that the platform is free of bugs or viruses and is not liable for any temporary, partial or total interruptions of the platform, and this does not entitle the Customer/Consumer to compensation.

20.3. The language in which the contract is concluded is Romanian.

Amendments/completions/updates to the document

The Seller reserves the right to modify the Terms and Conditions of the Website at any time and without prior notice. By accessing the Seller's (Company's) website, users/customers will find the latest version of the Terms and Conditions.

ANNEX NO. 1

WITHDRAWAL FORM

To,

MAGNEVITAL SRL

Head Office: Gura Humorului, str. Wurzburg 75A, room 1, county Suceava

E-mail: hello@magnevital.com

Telephone: + 40 753 407 513

The undersigned __________________, residing at _____________, identified by ID number ____, issued on ______ by _______ and CNP ____________, hereby notify you of my/our intention to withdraw from the contract for the online sale of the following products: _____________(please describe the products/services)_______________________________________________ .

The products/services were ordered on __________ and received on ______________ .

Nr. Factura:________________________________________________

_________ the name of the consumer(s)_______

________ the address of the consumer(s)________

* The signature of the consumer(s) is required only if the notification is sent in paper form.

Date __________________

[1] Article 1351 paragraph (2) Civil Code: "Force majeure is any external, unforeseeable, absolutely invincible and unavoidable event".